Shipping and Delivery

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Premium personalized products:

  • Processing time: For the personalized name necklace and monogram necklace, the production time will take around 7 days. For the engraved products, processing time will take around 2 days.
  • Shipping time:
United Kingdom 4 to 15 business days
North America 8 to 20 business days
South America 8 to 20 business days
Middle East 10 to 20 business days
Australia 7 to 15 business days
Europe 4 to 20 business days
East Asia 7 to 10 business days
Africa 18 to 25 business days
Oceania 18 to 25 business days


Other products:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacture for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 2-5 weeks. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 12 and 20 days to arrive at their destination but can take longer from time to time.

We ship internationally and if you would like to have a tracking number this option is also available during check out.